Case studies. |
DA as a Service.
ADIO Trust is a charity dedicated to reducing the harms associated with injecting drug use and minimising the spread of blood-borne diseases. With eight needle exchanges in the Northern and Midland regions, they provide a vital public health service.
THE CHALLENGE.
In 2024, following a merger with the Midlands Needle Exchange Trust, ADIO Trust took an opportunity to align IT support across both regions, and initiated a review of their existing vendors. Resolution8 was brought in to support this process, based on the success of its previous work for Midlands Needle Exchange Trust.
HOW WE HELPED.
Resolution8’s experienced Digital Advisor was able to step in and work alongside ADIO Trust, guiding them through a structured selection process that included:
By working closely with key staff at ADIO Trust, we were able to secure a vendor capable of supporting ADIO’s mission with reliable, ongoing IT support.
Following the success of this project, ADIO Trust adopted our Digital Advisor as a Service (DAaaS) offering for ongoing digital guidance.
- Reviewing the current state of IT support and contracts in place
- Identifying areas for improvement
- Discussing future requirements
- Considering vendor requirements
- Sourcing and evaluating vendor quotes
- Shortlisting top candidates
- Collaborating with ADIO Trust leadership to interview and select a new vendor
- Managing the onboarding and transition tasks
By working closely with key staff at ADIO Trust, we were able to secure a vendor capable of supporting ADIO’s mission with reliable, ongoing IT support.
Following the success of this project, ADIO Trust adopted our Digital Advisor as a Service (DAaaS) offering for ongoing digital guidance.