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​The effectiveness of having specialist staff as a Service.

29/10/2024

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The modern offering for technology allows you to choose between purchasing an asset outright or consuming it “as a Service” but what are the differences and what is the right fit for you?

​When considering taking up a new piece of technology - software or hardware, you will have thought about why you need it and how you are going to use it. Purchasing the item allows you to hold it as an asset on your balance sheet and have full control of its safety protocols, upgrades and depreciation, potentially essential if your business deems that a critical risk, however if you don’t have the expertise in-house to support the asset it can be very costly.
 
Taking on an item “as a Service” allows you to own access to a product without having to maintain it. It is similar to renting or leasing but with greater control over how the product is used and with an agreed upon schedule of maintenance and security. Pricing is clear, stable and easy to forecast. If your business wants to focus on just using the product rather than maintaining it, then this is most often the best way forward.  Someone else has already invested up-front to create the service.

We have been working with clients across various sectors and noted a few patterns when they have been standing up new services or looking to drive change and have noted a few patterns:

  • Its a big investment to create a new internal service!
  • It takes time to embed processes and supporting systems
  • They don't have all the right people and skills internally
  • One person is trying to be every role required by the service

As an example, we have seen several companies look to stand up portfolio management offices.  A great function to have within your business as it allows you to tame, drive and oversee all of the different projects in your business.  However, more often than not a person is hired or seconded to implement the new service.  They then spend a lot of time trying to get the resources and processes coordinated so that projects are done in a consistent way, and trying to find suitable software or creating convoluted spreadsheets to track projects.  They will spend time on trying to wrangle project managers and get them to comply and, (even harder to do) get the leadership to follow the governance and prioritisation processes!

What if you could simply sign up for an "as  a Service" function - a service that has addressed all of the above - and allowed to you get going sooner, succeed (or fail) fast!

 
At Resolution8 we have worked with clients and have built a capability that provides tools, processes, resources, staff expertise and experience as a Service. This is more than having a host of contractors at your beck and call, having Multi-Factor-Authentication (MFA) set up with user accounts prepared in readiness for a future need. Instead, it’s an agreement to provide what is needed and you leave the resourcing (n its broadest sense) to us.
 
We have a team of great people, effective tools, detailed processes and a flexible approach so that we can dial up and down the resources we apply to your team based on what’s needed at a fixed cost to you.
 
We have two offerings as a Service about to launch, 
  • PMOaaS – Project Management Office as a Service
  • DAaaS – Digital Advisory as a Service ​
So keep an eye out here for more info and our official launch shortly. [Update: Both services are now live!]


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    AUTHORS.

    Peter Gilbert is the Director of Resolution8 and has a passion for good project delivery.

    Sally Rosenberg is the Project Delivery Lead and focused on getting great client outcomes delivered.

    Vivek Sharma is the Data and Innovation Lead and an innovative problem solver.

    Louise Mercer is the Digital Advisory Lead with a keen interest in technology and governance.

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Resolution8 is based in the Waikato and works across the North and South Islands.
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  • Home
  • About us
    • Our team
    • Case studies
  • What we do
    • Digital Advisory
    • Project Delivery
    • Data & Innovation
    • Business Support
    • Digital Advisory as a Service
    • PMO as a Service
  • Insights
  • Contact us